|Distributor||Global Career Agent GK|
|Location||AIOS Gotanda Ekimae Building No. 804, 1-11-1 Nishigotanda, Shinagawa-ku, Tokyo 141-0031, Japan|
We do not accept inquiries by phone.
Please use the form for inquiries.
Depending on your question, it may take some time to answer.
|Sales Price||Listed for each product|
|Required charges other
than product price
All products, including limited-time products and subscription products, are subject to 10% sales tax on sales prices.
Customers are responsible for the cost of purchasing devices, communication costs, provider fees, line usage fees, packet fees, etc. required for connecting and using the Internet.
|Payment method and
timing of payment
All products, including limited-time products and subscription products, accept credit card payments, PayPal payments Apple Pay payments and Google Pay payments.
If a free trial period is set for the product, payment happens immediately after the free trial period ends.
If a free trial period is not set, payment happens immediately after your order is placed.
Convenience store payment is available for limited-term products.
For convenience store paymentayment, payment should be done within 7 days after the order is placed.
|Delivery time of goods||
For all products, the service will start after the order is confirmed.
* A confirmation email will be sent immediately after your order is confirmed.
* A separate email will be sent within 24 hours from the confirmation of order to inform you that the service starts. Service is available from then on.
|Regarding returns, defective products,
Subscription products will be automatically renewed until you cancel the operation yourself, and you will be charged for the subscription on the renewal date.
If you cancel your subscription, you can use your subscription until the day before the next billing date.
However, even if you cancel the contract, the fees already paid will not be refunded (including refund by prorating).
Limited-time products cannot not be cancelled or refunded.
Please note that due to the nature of the product, it cannot be returned for both the product types.